Donald Schoffstall
Professor
JWU Faculty Since 2012
Donald Schoffstall (Dr. Don) teaches a variety of doctoral level courses for the Doctor of Business Administration program here at JWU. Previously, he taught food and beverage management and general hospitality management courses on the JWU Charlotte Campus and master's level courses in management, human resources, and research online. He previously taught at the LCB Institute of Culinary Arts in Pittsburgh and online for East Carolina University. He earned his Ph.D. in hospitality management from Iowa State University focusing on hospitality education and hospitality human resource issues. He previously earned an education specialist degree from Liberty University and a master’s degree in instructional leadership from Robert Morris University. Additionally, he earned a bachelor’s degree in culinary nutrition and an associate’s degree in culinary arts from Johnson & Wales University in Providence.
He has a diverse background throughout the hospitality industry working in both front and back of the house positions in various locally owned and nationally owned chain restaurants and other establishments over the span of 13 years. His expertise and research interests include hospitality education, food service management and operational issues and HRM.
Education
- Ph.D., Hospitality Management, Iowa State University
- Ed.S., Education, Liberty University
- M.S., Instructional Leadership, Robert Morris University
- B.S., Culinary Nutrition, Johnson & Wales University
- A.A.S., Culinary Arts, Johnson & Wales University
Teaching Interests
Undergraduate and graduate courses in food and beverage management, restaurant and operations management, research and methodology, human resources management, and leadership and operational effectiveness.
Scholarly Interests
Hospitality education
Diversity, equity and inclusion
Food and beverage management and education
Restaurant operations
Courses
- MGMT5800 Effective Leadership
- RSCH5800 Evidence-Based Research in Management
- RSCH7130 Quantitative Research Methods
- MGMT8120 Organizational Interventions-Disruption and Change
Extra Curricular Roles
JWU-related:
JWU-CLT Campus, University Committee on Academic Rank (UCAR) member
DBA program dissertation advisor and committee member
Outside-organizations:
International Council of Hotel, Restaurant and Institutional Education, chair of annual conference submission review committee, appointed 2016 - present
International Council of Hotel, Restaurant and Institutional Education; previously served as Director of Education/Board Member ('21-'23)
SECSA Federation; previously served as President/Board Member ('14-'17)
Professional Affiliations
International Council of Hotel, Restaurant, and Institutional Education
International Society of Travel and Tourism Educators
Society of Wine Educators
United States Bartenders Guild
Association for Career and Technical Education
American Culinary Federation
Certifications:
Certified Specialist of Spirits (CSS), Society of Wine Educators
Certified Specialist of Wine (CSW), Society of Wine Educators
Foodservice Management Professional (FMP), National Restaurant Association
Certified Hospitality Educator (CHE), American Hotel & Lodging Association
Certified Sous Chef (CSC), American Culinary Federation
Other:
Diversity, Equity, and Inclusion in the Workplace Certificate, Muma College of
Business, University of South Florida
WSET Level 3 Award in Spirits
WSET Level 3 Award in Wine
WSET Certified Educator
Publications
- Reaves, E. M., & Schoffstall, D. G. (2024). Examining the beachside oasis: A competitive analysis and market share case study. Journal of Hospitality & Tourism Cases 12(1), 26-32. https:doi.org/10.1177/21649987241241912. Case study awarded Highly Commended Paper status at the 2022 ICHRIE Annual Conference.
- Mekouar, M., Schoffstall, D. G., Kitterlin, M., & Yuze, J. (2023). The value of hospitality education: Perceptions of industry leaders. Journal of Hospitality & Tourism Education, 1-4.
- Schoffstall, D. G., & Brown, E.A. (2022). A comprehensive examination of first-year hospitality students; preparedness, professionalism, and transitions. Journal of Teaching in Travel & Tourism, 22(4), 400-414. DOI: 10.1080/15313220.2021.2010632
- Smith, R. A., & Schoffstall, D. G. (2020). Employment impact on hospitality and tourism students’ academic journey: the HBCU students’ perspective. Journal of Teaching in Travel & Tourism, 20(2), 105-120, doi:10.1080/15313220.2019.1706696
Dissertations And Theses Advised
- Brandon Logan (2024). Mentorship, Self-Efficacy, and Professional Identity: Exploring the Impact on the Career Advancement of Racial and Ethnic Minorities in the Financial Services Industry. Served as methodologist for dissertation.
- Catherine (Catie) Peterson (2024). The Individual’s Perception of AI and Its Effects on the Organization’s AI Initiatives. Served as methodologist for dissertation.
- Anthony Solaqua, DBA. (2022). An Examination of Temporary and Permanent Employees' Engagement Levels and the Role of Organizational Commitment and Turnover Intention. Served as major advisor for dissertation.
- Yadoow (Dieago) Miller, DBA. (2022). Leadership styles and its influence on employee engagement in the non-alcoholic beverage industry. Served as major advisor for dissertation.